Call Centre Operator (Maternity Cover)
Introduction
Join our team at IIE Rosebank College, part of the ADvTECH Group, Africa’s leading private education provider. With a legacy dating back to 1909 and a national student base exceeding 30,000, Rosebank College offers passionate professionals the opportunity to make a meaningful impact. We are currently seeking a Call Centre Operator for maternity cover, someone committed to academic excellence, strong student engagement, and professional growth. Job Purpose, to recruit new students through the Rosebank College methodology, effective stakeholder relationship management, and brand promotion.
Contract Term: 4 Months
Closing Date: 22 July 2025
Industry: Education Management
Job Level: Entry Level
Functional Area: Sales
Key Responsibilities
Cold Calling
- Contact existing students and their families for referrals.
- Re-engage inactive leads in the student database.
- Market Rosebank College to prospective students via outbound calls.
Telephonic Consultations
- Introduce the brand and conduct career-oriented consultations.
- Guide prospective students through the application process.
- Capture detailed student information accurately.
- Explain courses and academic offerings clearly and persuasively.
- Address all questions and concerns from prospective students.
- Build rapport to improve conversion rates.
- Ensure students are aware of application deadlines.
Minimum Requirements
Qualifications
- Matric (NQF Level 4)
- A sales-related qualification is advantageous.
Experience
- At least 1 year of sales experience.
Key Competencies
- Strong time management and organisational skills.
- Excellent attention to detail.
- Professional customer service orientation.
- Ability to handle change and meet deadlines under pressure.
- Strong teamwork and communication skills.
Rosebank College is an equal opportunity employer. Preference will be given to EE and South African candidates in support of our equity goals.
Closing Date: 22 July 2025
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