Call Centre Sales Agent – UK (Pipeline)

Introduction

Are you a persuasive communicator with a passion for sales? Ready to kickstart or grow your career with an exciting UK-based campaign?
Outworx is expanding its dynamic team and we’re looking for motivated, energetic UK Sales Advisors to join us in the heart of Cape Town’s CBD. As a UK Sales Advisor, you’ll be at the front line of customer engagement for a leading international telecommunications brand (Checkatrade). Your focus will be on converting leads, servicing clients, and ensuring customer satisfaction — all while helping the business meet its income targets and KPIs.

Location: Cape Town CBD
Job Reference: OW-229
Positions Available: 50
Salary: R9,000.00 per month
Job Type: Permanent | On-site

Key Responsibilities

• Conduct detailed “fact finding” to fully understand customer needs
• Match products and services to meet those needs effectively
• Build strong rapport and overcome objections to close sales
• Identify opportunities for upselling and cross-selling
• Deliver excellent customer service while driving sales
• Assist with lead generation and client retention
• Ensure full compliance with FCA and TCF regulations

What You’ll Need

• Matric/NQF Level 4 (completed and passed)
• Valid South African ID
• 1+ year experience in UK or USA outbound sales (preferred)
• 1+ year in a Call Centre/BPO environment (required)
• Strong communication and objection-handling skills
• Fluent in English (verbal & written)
• Excellent phone etiquette and a customer-focused attitude
• Proven ability to work toward and meet sales targets
• Willingness to work flexible, rotational shifts including weekends

Compliance & Ethics

• Adhere to Treating Customers Fairly (TCF) at all times
• Follow all FCA guidelines and company-approved scripts
• Stay informed of regulatory updates through training

At Outworx, we offer more than just a job — we offer a career path. Join a high-energy environment with clear growth potential, structured support, and international exposure. Apply today and let’s close the deal — together.

Closing Date: Not Specified

APPLY HERE